FASTSIGNS® Kingston Upon Thames upon Thames centre has received a visit from the company’s global CEO.
Catherine Monson flew in from the USA to meet the team at the signs and graphics specialist on Ewell Road as part of a tour of the UK’s top performing FASTSIGNS centres.
During the visit, Catherine heard from owner Mark Phelps how the Kingston upon Thames franchise has doubled in size by expanding his current premises into the unit next door and making a six-figure investment in new equipment. The result has been a 30 per cent increase in the value of goods produced in-house.
Commenting on the visit, Catherine said:
“Mark and the team at Kingston upon Thames are doing an amazing job and it’s great to see how they have made savvy business decisions to develop their centre with the resources available to them. Purchasing the adjoining unit shows how dedicated they are to remaining at the forefront of the industry and by investing in new equipment and staff training, they are safe guarding the business for the future."
“I see part of my role as acting as a coach and mentor and it’s so rewarding to see that Mark is getting a lot of help and support from my team here in the UK. Together, they are taking his business to the next level. I’m genuinely excited to see how it progresses.”
Mark Phelps owner of FASTSIGNS® Kingston Upon Thames upon Thames added:
“It was really exciting to welcome Catherine to our centre. We spent a lot of time telling her about how we plan to use our newly acquired space to develop the products and services we can produce in-house. We also explained how our focus on training staff will really make the most of our new equipment."
“Catherine’s spent over 30 years in franchising and also within the signage, graphics and visual communications sector so has a great deal of knowledge and experience to share. I know the whole team really benefited from the time they spent with her.”
Catherine was joined on the visit by John Davies, Managing Director of FASTSIGNS UK.
Kingston upon Thames is one of 640 FASTSIGNS centres in nine countries, including US, Canada, UK, Saudi Arabia, UAE, Grand Cayman, Mexico and Australia.
For more on FASTSIGNS® Kingston Upon Thames upon Thames, visit www.fastsigns.co.uk/869-kingston.