FASTSIGNS UK, the national franchise support office of global signage network FASTSIGNS, has won the Five Star Franchisee Satisfaction Award at the 2022 Best Franchise Awards.
Demonstrating high levels of engagement within the network, the accreditation was presented to the organisation after achieving an above-average 87% positive feedback score, gathered from a confidential survey of its franchisees.
With the aim of celebrating and encouraging excellence in franchising, the award process measures five key areas. These include training and support, franchise system, culture and relationships, leadership and overall satisfaction.
At least 60% of franchisees surveyed must respond in order for the franchise business to qualify for the award. Since its launch in 1992, the FASTSIGNS UK network has grown to comprise 25 centres across the UK, and has worked on projects for clients including Home Instead, Must Have Ideas and SIXT.
John Davies, managing director of FASTSIGNS UK, said of the achievement:
“In our business, collaboration between our franchisees is essential. For that to happen we need to facilitate a supportive culture that encourages innovation, growth and good leadership in each centre.
“The last two years have been a challenge for many industries and, during times like this, it’s easy to concentrate on simply keeping the wheels turning. However, we’ve maintained a real focus on engaging our community so that they were able to bounce back stronger than ever and I’m proud of how everyone has adapted to the difficulties we’ve all faced.
“This accreditation is testament to the part that every franchisee plays in making our network a fantastic place to be. Our UK team’s achievements have also received recognition in our internal awards, spearheaded by our global FASTSIGNS headquarters in the US, and I’m thrilled that they are being rewarded for their efforts.
In 2017 John Davies became a Qualified Franchise Professional (QFP) and a number of the FASTSIGNS UK centres have garnered significant industry accreditation, including the Idealliance G7 Master Qualification.
FASTSIGNS offers a range of ways to join the franchise network including new centre launches, co-branding and conversion opportunities.
For more information on FASTSIGNS UK, visit www.fastsigns.co.uk.